I can not see my name on the start list

Short answer: If you’ve received an Ahotu order confirmation, your registration is official.

Why the delay happens

  • Organisers often update start lists in batches or manually.
  • Multiple registration systems and data checks can slow syncing.
  • High volumes (thousands of runners) can add processing time.

What this means for you

  • Your entry is confirmed the moment you get our order confirmation. We’re the official booking partner for events that sell tickets on our platform.
  • You can proceed with your race planning and training.

What you can do

  • Keep your confirmation email because it is your proof of entry.
  • If your name hasn’t appeared after a short while, and you’re concerned, contact the organiser using the support email listed in your confirmation email.
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