I can not see my name on the start list
Short answer: If you’ve received an Ahotu order confirmation, your registration is official.
Why the delay happens
- Organisers often update start lists in batches or manually.
- Multiple registration systems and data checks can slow syncing.
- High volumes (thousands of runners) can add processing time.
What this means for you
- Your entry is confirmed the moment you get our order confirmation. We’re the official booking partner for events that sell tickets on our platform.
- You can proceed with your race planning and training.
What you can do
- Keep your confirmation email because it is your proof of entry.
- If your name hasn’t appeared after a short while, and you’re concerned, contact the organiser using the support email listed in your confirmation email.